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Alcatel One Touch Hero Dual Hard Reset

Master Reset Instructions

CLICK ON YOUR RESPECTIVE DEVICES OPERATING SYSTEM



These instructions will help you master reset your phone, if you are unable to master reset your phone or you have a device that does not run on operating system then continue on below

Alcatel One Touch Hero Dual Hard Reset

Before you give your handset to repair shop or buy new handset, please try the following procedure to repair your device. First charge your battery more then 70%, backup your important data like phone-book, message, email, images and settings and in most cases take out SIM card and SD card. After doing hard reset not possible to recover your data, so online backup is always important. For all of your data, a backup should be done on a external device, hard drive, raid system media or SD card.

Hard Reset Alcatel One Touch Hero Dual OT-8020D OT- 8020E

Note: ALL User mobile phone data: connections, images, SMS, messages and data files, saved apps like games will be lost completely. Save the back up before reset.

Alcatel One Touch Hero Dual Hard Reset reset following step:

  1. Power on the phone.
  2. Then touch the gear icon on Quick Setting Panel to get to Settings.
  3. Next scroll to Backup & reset > Factory data reset > Reset phone > Erase everything.
  4. After that your phone will reset and reboots with factory settings.

If your phone not response or freeze the screen. There are following step:

  1. Turn off your phone.
  2. Next press and hold Volume Up + Power button until you see Recovery mode.
  3. Then from this menu choose option wipe data/factory reset using Volume buttons to scroll options, and Power button to confirm operation.
  4. Now select option Yes – delete all user data and confirm with Power button.
  5. After previous operation accept option restart system now.

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