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ALCATEL OneTouch Hero 2C Hard Reset

Master Reset Instructions

CLICK ON YOUR RESPECTIVE DEVICES OPERATING SYSTEM

These instructions will help you master reset your phone, if you are unable to master reset your phone or you have a device that does not run on operating system then continue on below

ALCATEL OneTouch Hero 2C Hard Reset 

Master Reset Instructions

A master reset restores the original factory settings and may delete your personal data on the internal storage, such as downloaded content, ringtones, images, apps, and contacts. It does not delete data stored on the SIM card or SD card.

To perform a master reset, follow these steps:

1. If the display is off, press the Power to turn it back on.

2. Go to Menu and choose Settings.

3. After that tap Backup & Settings and select Factory data reset.

4. Then choose Reset phone, and confirm the whole operation tapping Erase everything.

5. You are done!

Hard Reset Instructions

A hard reset, also known as a factory reset or master reset, is the restoration of a device to the state it was in when it left the factory. All settings, applications and data added by the user are removed.

In order to perform a hard reset, follow these steps:

1. Start by switching off the cell phone by holding the Power key.

2. Then press and hold Volume Up + Power button for a couple of seconds.

3. Release held keys when the Recovery Mode appears on the screen.

4. Select using Volume buttons option “wipe data/factory reset“, and confirm that with Power button.

5. Choose “Yes” from the menu, and accept it with Power key.

6. Now accept option “reboot system now” using Power button.

7. Success!

ALCATEL OneTouch Hero 2C Hard Reset instructions

ALCATEL OneTouch Hero 2C Hard Reset instructions

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