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Samsung Galaxy Note 4 Hard Reset Instructions

Master Reset Instructions

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These instructions will help you master reset your phone, if you are unable to master reset your phone or you have a device that does not run on operating system then continue on below

Samsung Galaxy Note 4 Hard Reset Instructions

Master Reset Instructions

A master reset restores the original factory settings and may delete your personal data on the internal storage, such as downloaded content, ringtones, images, apps, and contacts. It does not delete data stored on the SIM card or SD card.

Performing a factory reset from settings

To perform a master reset, follow these steps:

1. Back up all data on the internal memory.

2. From any Home screen, tap Apps.

3. Tap Settings.

4. Scroll to ‘USER AND BACKUP,’ then tap Backup and reset.

5. If desired, tap Automatic restoreto clear the check box.

6. If desired, tap Back up my datato clear the check box.

7. Tap Factory data reset.

8. Tap Reset device.

9. If you have screen lock turned on, enter your PIN or password.

10. Tap Continue.

11. Tap Delete all.

Performing a factory reset from hardware buttons

A master reset restores the original factory settings and may delete your personal data on the internal storage, such as downloaded content, ringtones, images, apps, and contacts. It does not delete data stored on the SIM card or SD card.

If the device menus are frozen or unresponsive, you can master reset using hardware keys. To perform a master reset, follow these steps:

1. Back up all data on the internal memory.

2. Turn off the phone. If the phone will not turn off, remove and re-insert the battery.

3. Press and hold the following three buttons at the same time:

· Volume Up key

· Home key

· Power key.

4. When the phone vibrates, release the Power and Home key but continue to press and hold the Volume Up key.

5. When the Android System Recovery screen appears, release the Volume Up keys.

6. Press the Volume downkey several timeskey to highlight ‘wipe data / factory reset.’

7. Press Power button to select.

8. Press the Volume downkey until ‘Yes — delete all user data’ is highlighted.

9. Press Power button to select and start the master reset.

10. When the master reset is complete, ‘Reboot system now’ is highlighted.

11. Press the Powerkey to restart the device

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